Terms & conditions

The goods shall remain the property of the company until payment in full by the customer of the price has been made.

Until such a payment in full has been made:

• The customer shall as fiduciary owner only on behalf of the company keep the goods separate from all other goods in his possession in such a manner that they shall be clearly identifiable as the company’s goods;
• The customer shall on the company’s request promptly inform the company of the goods whereabouts;
• The customer shall at the company’s request deliver up the goods to the company at the company’s place of business and at the customers expense;
• Notwithstanding that the property in the goods has not passed to the customer; the company reserves the right to sue for the price of such goods.

• Where goods are delivered by instalments each instalment shall be treated as a separate contract.
• Each instalment shall be paid for in accordance with clause 7 hereof. All payments shall be made on the due date as a condition precedent to further deliveries.
• The failure of the company to deliver goods to the customer shall not entitle the customer to repudiate the contract unless clause 16 hereof shall apply to such failure.
• Where goods are delivered by instalments any defect in one instalment shall not be sufficient grounds for the customer to refuse to accept delivery of the remaining instalments.

• The companies liabilities in respect of any defect in or failure of goods manufactured or services supplied by the company or for any loss or damage sub sequential or otherwise is limited to replacement of the goods or rectification of the services which the customer proves are defective and being a defect which under proper use or conditions of storage arises solely from faulty materials used by the company or defective workmanship of the company which appears within a period of 3 calendar months after the goods or services found to be defective shall have been delivered or supplied to he customer provided the goods or services have been accepted by the customer and paid for. The company shall at its option give the customer a credit in respect of the goods or services found to be defective to the full price paid by the customer.
• Within 48 hours of the customer discovering the defect in the goods or services the customer shall give the company notice in writing of such defect(s), so as to enable the claim to be investigated at the earliest possible moment. The customer shall if requested by the company permit the company through its employees, servants or agents to have access to the goods claimed to be defective in order that the company may examine the goods and ascertain whether the customers’ claims that they are defective or have been defectively installed are justified. No liability shall attach to the company hereunder unless and until the procedure laid down in the clause has been carried out.
• In all cases unless otherwise agreed in writing the goods deemed to be defective in accordance with sub-clause (b) above shall be returned immediately by the customer, carriage paid, to the company’s works and shall become the property of the company. The replacement goods shall be redelivered to the customer by the company free of charge.
• In the case of goods supplied but not manufactured by the company, the company’s sole responsibility shall be to give the customer the same warranty as is given to the company by a supplier or sub-contractor provided that the company shall not be called upon to bear any liability or expense greater than the amount recovered from the supplier or sub-contractor.
• In all cases of services found to have been defectively rendered, unless otherwise agreed in writing, the company shall as diligently as possible attend to rectification of the services as rendered but not so as to place any obligation upon the company to perform any services substantially different either by their nature or by their extent from those originally to be performed.
• Nothing herein shall impose any liability upon the company in respect of any loss, damage, consequential or otherwise in relation to or arising out of goods found to be defective or services found to have been defectively rendered or attributed directly or indirectly to the acts, omission, negligence or default of the customer or the customer’s servants or agents including any failure by the customer to comply with any technical advice offered by the company in accordance with sub clause (g) below. The provisions of this sub-clause shall not apply in the case of negligence causing death or personal injury.
• Where the company is under no contractual obligation to provide any technical advice or assistance as to the storage, handling, fitting or use of goods supplied, then if the company provides any such technical advise or assistance, this shall be given entirely gratuitously and without expectation that such advice or assistance shall be relied upon.

If the company shall deliver to the customer a quantity of goods greater or less than ordered or goods different to those contracted to be sold, then the customer shall be obliged to accept delivery of a quantity of goods up to a maximum of the amount ordered and notify the company of any shortages or excess or the fact that they are different goods within 14 days of receipt. If the customer shall not so notify the company, the customer shall be deemed to have accepted all the goods delivered and to have waived any shortages or difference.

Whether or not a contract for the sale of goods between the company and the customer is coupled with a contract for the installation of those goods, where such services are provided by the company the following additional conditions shall apply:

• The company shall be under no obligation to commence installation of any goods until the same shall have been paid for in full and until a proper site has been provided in accordance with sub-clause (d) below;
• The customer shall ensure:
  a. That the company has full free access to the installation site at all times,
  b. That the installation site shall be ready to accept installation,
  c. That there shall be available at the installation site all facilities as shall be necessary to enable the installation to be carried out conveniently, expeditiously and above all safely, including but not limited to the provision of loading/unloading facilities, a suitable electrical power supply, fuel, scaffolding, ladders, tools equipment, lifting equipment and protective clothing and any other specialised equipment and clothing which may be necessary,
  d. That such installation site, tools equipment, clothing so provided are safe and without risk to the health and safety of the company’s employees or agents,
  e. That all reasonable assistance from the customer’s own personnel shall be affordable to the company’s employee or agents.
  f. In the event of non-compliance with sub-clause (b) above or persistent delay arising outside the control of the company at any time during the course of the installation the company may at its option treat the contract for installation as having been terminated, the company may be entitled to reasonable payment for work carried out up until the date of termination.
• The customer shall indemnify the company against all loss or damage suffered or liability incurred by the company in connection with, arising out of such installation or Safety at Work Act 1974 etc or any Statutory Amendment or Re-enactment thereof including that arising from un-preparedness and defects of the site other than those arising wholly from the companies own negligence or that of any employee or sub-contractor of the company,
• Goods shall be deemed to be delivered ex-works notwithstanding that the company may have agreed to install them.

The company shall not be bound to carry out any work unspecified in the original contract for installation. Where, however, the customer requests either additional or incidental work to be carried out this work may be accepted by the company at its complete discretion and if so accepted such work shall be executed subject to the same terms and conditions as herein set out.

All disputes which arise under, out of, in connection with or in relation to any order or contract between the company and the customer shall be referred to a single arbitrator in accordance with the provision of the Arbitration Acts 1950 & 1979 or any statutory modifications or re-enactments thereof.

• Commit any act of bankruptcy or have a receiver appointed over its business undertaking or either into liquidation whether compulsory or voluntary (save for the purposes of amalgamation or reconstruction of a solvent limited company) or cease to trade or threaten to cease to trade or if the customer has any reason to have serious doubts to the customer’s solvency then the company shall become entitled (without prejudice to its other remedies in the terms of the contract) to suspend or cancel further performance of the contract.